Yearly Archives: 2024

Part 6 – Measuring and Realising Cost Savings

The book IT Governance, available at Amazon, consits of 9 Parts. Part 6 contains the concept of a customer’s lifetime value (CLV) is gaining a good deal of attention, if slowly, especially for service-oriented organisations (Berger and Nasr 1998). In CLV, the customer’s value (customer’s equity) takes its future expected profi t as the key input; hence, the organisation needs…

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Part 5 – Implementing and Governing MDM and Global Data Governance

The book IT Governance, available at Amazon, consits of 9 Parts. How does a company implement and govern global data governance? Based on the approaches I have researched and implemented, this book outlines a good-practice approach and compares it with alternative implementation approaches. These topics will be covered in chapter 5, “Implementing and Governing MDM and Global Data Governance.” Used…

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