The book IT Governance, available at Amazon, consits of 9 Parts. How can the overall question of this book be answered? How can we reduce costs and improve data quality though the implementation of master data and data governance in an international enterprise? This book outlines many different ways of achieving this goal; unfortunately, there is no single-step approach, no…
The book IT Governance, available at Amazon, consits of 9 Parts. Part 6 contains the concept of a customer’s lifetime value (CLV) is gaining a good deal of attention, if slowly, especially for service-oriented organisations (Berger and Nasr 1998). In CLV, the customer’s value (customer’s equity) takes its future expected profi t as the key input; hence, the organisation needs…