The book IT Governance, available at Amazon, consits of 9 Parts. Part 6 contains the concept of a customer’s lifetime value (CLV) is gaining a good deal of attention, if slowly, especially for service-oriented organisations (Berger and Nasr 1998). In CLV, the customer’s value (customer’s equity) takes its future expected profi t as the key input; hence, the organisation needs…
The book IT Governance, available at Amazon, consits of 9 Parts. Achieving globally consistent data quality is a massive-scale project and very likely a never-ending story. Once it has started, the organisation needs to maintain data quality and adapt to new environmental changes. This book has tried to provide answers to the six research questions. The core findings to these…
The book IT Governance, available at Amazon, consits of 9 Parts. How can the overall question of this book be answered? How can we reduce costs and improve data quality though the implementation of master data and data governance in an international enterprise? This book outlines many different ways of achieving this goal; unfortunately, there is no single-step approach, no…
The book IT Governance, available at Amazon, consits of 9 Parts. What is master data management or master data governance, and where does it come from? Through my intensive research and work with colleagues and customers, a clear definition of the current state of the art was found. Moreover, I found answers to the key questions of why data has…